How do I ?

Add a new bank account

The procedure for adding a new bank account is exactly the same as adding any other account to the Organisation's Chart of Accounts.

Follow the steps listed to add a new account, making sure to specify Assets as the Account Group and Bank Account as the Account Type. You should also ensure that the Account is Enabled.

Allow access to someone else

You can allow anyone else to access your information in AccountsPortal by following the steps listed in Adding another User.

There is no limit (and no additional charge) to the number of other users that you can give access to.

Convert from another accounting system

Note: Changes made to this part of the application can signficantly affect your data. If you are unsure, speak to your Accountant first.

If you are transferring from another accounting package, then it may be necessary to enter a Conversion Balance (which is essentially an opening balance) for all of your existing accounts.

Step 1

You must first make sure that the Conversion Date is correct in the Organisation's settings. The Conversion Date is the first date that you start to enter transactions in AccountsPortal. Once you have decided on a Conversion Date (this should be the start of a VAT reporting period, or a calender month if you are not VAT registered), ensure that your accounts from the previous system are up to date; for example, if your Conversion Date is 01 July 2009, then the accounts from the previous system should be complete up to 30 June 2009.

Step 2

Enter a Conversion Balance for each of your existing accounts.

Step 3

Enter all Sales Invoices, Purchase Invoices and Credit Notes that were still outstanding at the Conversion Date. Ensure that the date of these transactions is before the Conversion Date.

Add a Conversion Balance

To enter your conversion balances into AccountsPortal, navigate to the Settings tab, select the Chart of Accounts tab and click on the Add Conversion Balance button.

Add Conversion Balance

  • Transaction ID:  Automatically generated sequential number based on the Transaction Numbering settings for the Organisation. 
  • Reference: Optionally enter any relevant text.
  • Date: For new Conversion Balance transactions, the Date field will default to 1 day before the Conversion Date specified in the Organisation's setting. Although you can set this to an earlier date if you wish, you cannot choose a date greater than or equal to the Conversion Date.
  • Add New Line Item: Enter a separate line item for each account that you are converting from your previous accounting system; you can add as many line items as you wish.  
  • Account: Enter the account against which the value should be recorded. Use the drop down arrow to search available accounts or click in the field and enter free text to find matching values. If you cannot find an appropriate account, check your settings for the Chart of Accounts and create a new account if required. If you are unsure of any amounts or accounts, then you can post the item to the Conversion Suspense (account code 3200). This should only be seen as a temporary account and the value should be appropriately reposted before you finalise your year-end reporting.
  • Description: Optionally enter a description for each line item.
  • Debit / Credit: Enter a debit or credit for each line item. Consult your accountant if you are unsure as to the usage of debits and credits.
  • Memo: Optionally enter any relevant text.

 

Once you have entered a Conversion Balance for each of your existing accounts, make sure that the total Debits equal the total Credits and then click the Save button.

Any Conversion Balances entered as above will be immediately reflected in the Conversion Balance: Debit and Conversion Balance: Credit columns in the Chart of Accounts.

 

NOTE

If you have added in conversion balances for the Accounts Receivable and Accounts Payable accounts, you should consider adding the transactions which make up these balances. This will ensure that the Aged Receivables and Aged Payables reports correctly reflect the ageing on all outstanding invoices and credit notes.

Edit a Conversion Balance

If you have already entered a conversion balance for an account and you wish to change this, there are two options:

  1. Edit the existing Conversion Balance transaction:
    • Navigate to the Journals tab
    • Identify the relevant transaction from the list and double click to open the original Conversion Balance transaction
    • Edit the transaction.
    • Click the Save button.
  2. Enter a new Conversion Balance transaction. For example, if you originally entered a conversion balance of £100 for Accounts Receivable, but wish to edit this to £120, you can enter an additional Conversion Balance transaction for £20. See Adding a Conversion Balance for more information.

View Conversion Balances

To view Conversion Balances on a per-account basis, navigate to the Settings  tab, and then click on the Chart of Accounts tab. The Chart of Accounts will display each account with a corresponding Conversion Balance:Debit or Conversion Balance:Credit amount.

Additional details on each individual Conversion Balance transaction can also be viewed by navigating to the Journals tab, and double-clicking each Conversion Balance transaction in the list.

Adding Transactions before the Conversion Date

You can enter other transactions (such as invoices or purchase invoices), where the transaction date is earlier than the Conversion Date. For example, you may wish to enter a sales invoice or sales credit note that was issued from your previous accounting system, but is still oustanding after the Conversion Date. To do this:

  • Ensure you have entered the appropriate VAT settings if you are VAT registered. You must carry out this step prior to entering the transactions which follow. This is especially important if you use the Cash Basis for VAT.
  • Enter the sales invoice or sales credit note into AccountsPortal, making sure to use the original invoice date or credit note date (i.e. the date should be before the Conversion Date). Enter the line items as you would have in your previous accounting system taking special care to use the correct VAT Codes if you are VAT registered.
  • Ensure that the Conversion Balance for the Accounts Receivable account includes the outstanding amount on the sales invoice or credit note at the Conversion Date.
  • When you receive a payment on the above invoice (i.e. after the Conversion Date), proceed to capture the payment in AccountsPortal.
  • Apply the same process for outstanding purchase invoices and purchase credit notes and ensure that the Conversion Balance for the Accounts Payable account includes the total of these outstanding transactions.

 

Note that with the exception of Conversion Balance transactions, any other transaction entered into AccountsPortal before the Conversion Date will not be taken into account for reporting purposes. The Aged Receivables and Aged Payables reports will, however, correctly reflect the ageing on all outstanding invoices or credit notes, including those entered before the Conversion Date.

Entering a transaction with a date before the Conversion Date displays a warning next to the date field

Conversion Transactions

Enter Salary, PAYE and NI contributions

Usually an employee is paid a net salary after certain taxes/deductions have been taken into consideration. What follows is a suggestion of how you might account for these various components.

As an example, let's assume that an employee gets paid monthly and that the following values apply:

Amount paid to employee (a) £1150
+ PAYE (b) £250
+ Employee NI contribution (c) £100
= Gross Wage on payslip £1500
+ Employer's NI contribution (d)

£150

= Total Salary Cost to Organisation £1650

To reflect this in Accountsportal, you need to enter two transactions. Start with a Spend Money - General Payment transaction for the amount paid to the employee, followed by a Journal entry transaction to capture the taxes/deductions and show that they are payable to the HMRC at a later date.

 

1.Spend Money - General Payment transaction to reflect Amount paid to employee (e)

Proceed to enter the transaction as per the instructions in the link above. The following fields need special attention:

  • Amount Spent: Enter the Amount paid to employee (a).
  • Type: Type of transaction being entered which should be General. This field is automatically entered if you are processing a bank statement.
  • Account: Enter the Salaries account.
  • VAT Code: Select '0.0% - Out of Scope' or 'No VAT' (if not VAT registered)

 

Salary Payment

 

2. Journal entry of PAYE(b) and NI(c + d)

This step will capture the taxes/deductions and show that they are payable to the HMRC at a later date. For more detail on entering journals view the instructions in the link above.

Line Item 1 raises the taxes as an expense in our books. The amount is the total of all (b) + (c) + (d). If you prefer, you could split this line into multiple debit lines to enter each category of tax/deduction against its own account.

Line Item 2 raises the liability for the amount the needs to be paid to HMRC at a later date.

 

PAYE & NI journal

 

At some point you will need to pay the HMRC the total amount of PAYE and NI due to them. This can also be entered as a Spend Money - General Payment transaction. In the example below, it is assumed that the HMRC is paid monthly for taxes/deductions. If you only pay quarterly, then you should adjust the amounts as required. The entry against the PAYE and NIC Payable account creates a debit entry which offsets the credit amount entered in the journal above.

 

Payment to HMRC

  • Amount Spent: Enter the Amount due to the HMRC (b + c + d).
  • Type: Type of transaction being entered which should be General. This field is automatically entered if you are processing a bank statement.
  • Account: Enter the PAYE and NIC Payable account.
  • VAT Code: Select '0.0% - Out of Scope' or 'No VAT' (if not VAT registered)

Export my data

In various screens throughout AccountsPortal, you will notice an Export button.

Export button

Clicking this button will export your data in csv format. Because csv is a common and simple file format, it is easy to view this data in Excel or any other spreadsheet programme.

Import Invoices and Credit Notes

Importing Invoices and Credit Notes is an efficient alternative to manually creating transactions. It can be used to simplify the process of transferring data from your previous accounting system or to assist with importing your organisation's regular Sales and Purchases activities. To get started, you will need to download the template file provided. The template contains column headings which correspond to the fields maintained when manually creating Invoices and Credit Notes, and you should not alter these headings.

Navigate to the Sales or Purchases tab and click on the Import button. The appropriate Import Sales Transactions or Import Purchase Transactions pop-up will appear.

Invoice Import

 

Step 1: Download the template file

Click on the link to download the template file. It is advisable to open the file using a spreadsheet program like Excel. This will automatically recognise the commas in the CSV file and split the fields into columns. Enter or copy and paste your input data into the relevant fields.

Invoice Import Excel view

The following general rules and tips should be considered:

  • Save the file as CSV (comma delimited) with a .csv file extension as only CSV files are permitted for upload.
  • Field names and field order cannot be changed or deleted.
  • Maximimum lines per upload file is 100.
  • Duplicates are NOT checked. Take care not to upload the same file twice.
  • Commas within a field require the contents of the field to be Text delimited with quotation marks eg "xxx, xxx" (your spreadhseet program should do this for you automatically).

 

The following specific rules apply to each field. They are the same fields that would be used for manual entry of the transactions and are explained in greater detail in Sales Invoice, Sales Credit Note, Purchase Invoice, Purchase Credit Note.

Template Field
Rules and Explanation

InvoiceNumber

 

 

Mandatory field.

This value does NOT become the Transaction ID for the transaction created. It is only used during the import to identify when a new transaction begins. The value in this field is not saved. AccountsPortal will automatically assign Invoice Numbers based on your organisation's Transaction Numbering.

Multi-line transactions must all have the same InvoiceNumber value on consecutive rows as in the example above for INV208. Multi-line transactions only need values in the first row for the Customer/Supplier, Reference, InvoiceDate, DueDate and Memo fields. Values entered for these fields on subsequent lines of a multi-line transaction will be ignored

Values in the InvoiceNumber field can only repeat when used to enter Multi-line transactions. If the same value appears further down in the file, it will be considered a duplicate and rejected.

Customer/Supplier

Mandatory field

If the value in this field corresponds exactly with the Name of an existing Customer/Supplier, then that Custome/Supplier will be used. Any deviation will result in a new Customer/Supplier being automatically created.

Reference

 

Optional field.

We recommend inserting the original Invoice or Credit Note number in this field.

InvoiceDate Mandatory field.

Must follow the format DD/MM/YYYY or DD-MM-YYYY.

DueDate

 

Mandatory field.

Must follow the format DD/MM/YYYY or DD-MM-YYYY.

Memo

Optional field.

Any text relevant to the individual transaction.

If you usually request your customers to pay you via PayPal, then you can insert [paypal_link] on your Sales Invoices. See the section on Organisation Settings for more information.

ItemQuantity

 

Mandatory field.

If the Quantity is not relevant to your invoice, use a value of 1.

ItemUnitAmount

 

Mandatory field.

The Amount of the line item net (i.e. excluding) any VAT.

Use a -ve sign, eg. -200.00 to indicate that the transaction is a Credit Note

Multi-line transactions will use the sign of the first row to determine if the transaction is an Invoice or Credit Note. The sign on the remaining lines is ignored.

The total value of a line is ItemQuantity x ItemUnitAmount + any VAT (if applicable).

 

ItemAccountCode

 

Mandatory field.

The Account number defined in the Chart of Accounts.

ItemDescription

 

Optional field.

Any relevant text to describe the line item.

ItemVatCode

 

 

 

 

 

 

Mandatory field.

The VAT Code applicable to the line item. This needs to have the exact same description as the VAT Code field in a manually created transaction. Current options, depending on your VAT registration status, are:

17.5% - Standard
15.0% - Standard
5.0% - Reduced
0.0% - Exempt
0.0% - Zero rated
0.0% - Out of Scope
No Vat

ItemVatAmount

 

 

 

Optional field.

If this field is left blank, the VAT Amount will be calculated based on the ItemVatCode field above.

Only insert a value into this field if you require the VAT Amount for a line item to differ from the amount that would be calculated by using the ItemVatCode.

 

The above file viewed in a text editor such as Notepad would appear as follows:

Notepad view

 

Step2: Import the file

Click on the Browse button and select the saved CSV file. Click the Upload button. A pop-up will show a summary and status of incorrect file records. The import has not yet taken place and can be cancelled in order to amend the file.

Complete import

Correct the errors in your file and resave the CSV. Click on the Go Back button and try to upload the file again. Once all errors have been resolved, the Complete Import button will become active.

Import

The default setting is for all transactions to be saved as Draft. The recommended approach when importing transactions is to save them as Draft and then to review each item thoroughly before saving as actual invoices and Credit Notes. This approach will result in less errors.

Click the Complete Import button to import the transactions. A pop-up will confirm the process has been successful.

 

WARNING:

IT IS ALWAYS RECOMMENDED THAT YOU VERIFY THE RESULTS OF YOUR IMPORT. DO NOT EMAIL INVOICES OR STATEMENTS UNTIL YOU HAVE CHECKED THEIR VALIDITY. MANIPULATING DATA IN FILE FORMATS CAN RESULT IN ERRORS WHICH IS WHY WE ADVISE YOU TO SAVE TRANSACTIONS INITIALLY AS 'DRAFT'.

Template Field Rule
InvoiceNumber - Mandatory field.
- This value does NOT become the Transaction ID for created transaction. It is used during the import to identify when a new transaction begins. For more information see Mulit-line transactions below.
Customer
Supplier
- Mandatory field
- Must use the exact Name from the Customer/Supplier list. Any deviation will result in a new Customer/Supplier being created.
Reference - Optional field.
- Advisable to insert original Invoice or Credit Note number.
InvoiceDate - Mandatory field.
- Must be use format of DD/MM/YYYY or DD-MM-YYYY
DueDate - Mandatory field.
- Must be use format of DD/MM/YYYY or DD-MM-YYYY
Memo - Optional field.
ItemQuantity - Mandatory field.
- If Quantity is not very relevant to your invoice, use a value of 1
ItemUnitAmount - Mandatory field.
- The Amount of the line item net of any VAT.
ItemAccountCode - Mandatory field.
- The Account number defined in the Chart of Accounts.
ItemDescription - Optional field.
- Any relevant text to describe the nature of the line item
ItemVatType ########################################################################################
ItemVatAmount - Optional field.
- The VAT value applicable to a line item can be entered here. Please read warnings in this regard.
- If the field is left blank, the VAT Amount will be calculated based on the ItemVATType field above.

Include a PayPal link on Sales Invoices

Including a PayPal link on your PDF sales invoice can assist customers to pay directly to your PayPal account. Clicking the link opens the PayPal website and prompts the customer to make payment.

Go to the Settings tab and click on the appropriate Organisation. Insert your PayPal email address and fill in a Link Text and/or activate the logo for display.

Further explanation of the options can be found in the Add or Edit an Organisation help document.

PalPal Invoice

Manage Out-of-pocket Expenses

Out-of-pocket expenses are business costs that have been paid out of your personal bank account or cash. At a later date, the business reimburses you for the full out-of-pocket amount.

Using online bookkeeping and accounting means you and your staff can submit these expenses from just about anywhere. You no longer have to wait until you return to the office.

Managing out-of-pocket expenses consists of just four easy steps:

  1. Create a Supplier account for the relevant staff member (only required once per staff member).
  2. Create a Purchase Invoice for each invoice you pay or receipt you collect.
  3. Pay yourself or your staff from the business bank account, or petty cash, to reimburse the total out-of-pocket expenses incurred.
  4. Enter the Payment and allocate it against the staff Supplier account.

Remember though, maintaining online accounts does not mean you can ignore good basic accounting practises. Hang onto your physical invoices/receipts and file them methodically for future reference.

Process Customer Overpayments

This procedure explains how to record the transactions required when a customer overpays you.

Note that if the payment is an overpayment of a single invoice and there are other outstanding invoices for the customer, then this would not be considered an overpayment in the example being covered here. You should assign the excess payment to one of the other invoices.

Let's assume you have only one invoice outstanding for £200 and your customer pays you £250.

1. Create a Customer Overpayments account in your Chart of Accounts

If it doesn't already exist, create an account in your Chart of Accounts called 'Customer Overpayments' (Account Group - Liabilities, Account type - Current Liabilities, Default VAT - Out of Scope).

2. Enter a payment against the customer invoice

Use the Receive Money option to enter £200 as a Customer Invoice Payment transaction to settle the outstanding invoice. If you are entering the payment from an imported bank statement, then you will need to change the Amount Received from £250 to £200. The reason for this is that you need to enter a separate Receive Money for the £50 overpayment (see the next step).

3. Enter a separate payment for the overpayment value

Use the Receive Money option to enter the £50 overpayment as a General Receipt. In the line item, select the 'Customer Overpayments' account and apply the 'Out of Scope' VAT Code (or 'No VAT' if not registered).

 

If you intend to refund the overpayment, continue with 4. If you intend to apply the overpayment against the next invoice you issue, then go to 5.(VAT registered on Accrual Basis or not registered) or 6.(VAT registered on Cash Basis).

4. Refund the overpayment

Enter a Sales Credit Note transaction for £50. In the line item, select the 'Customer Overpayments' account and apply the 'Out of Scope' VAT Code (or 'No VAT' if not registered). When you pay the customer, use the Spend Money option to enter a Customer Refund.

5. Offset overpayment against next invoice - you are VAT registered on Accrual Basis or not registered

Enter a Sales Credit Note transaction for £50. Allocate the Credit Note to the next available invoice.

6. Offset overpayment against next invoice - you are VAT registered on Cash Basis
In order for the VAT to be correctly calculated under the Cash Basis, the invoice needs to be 'paid' rather than have a Credit Note allocated against it. Remember that at this stage the full £250 has already been received into the bank account (steps 2 & 3). To simulate a payment type transaction and and apply the amount in the 'Customer Overpayment' account against the invoice in the customer account, carry out the following 2 transactions:

a. Spend Money - General Payment for £50
This moves the £50 overpayment out of the 'Customer Overpayments' account and into the bank account. In the line item, select the 'Customer Overpayments' account and apply the 'Out of Scope' VAT Code.

b. Receive Money - Customer Invoice Payment for £50
Ensure that you enter the same Bank Account as a. above. Select the appropriate invoice to allocate the payment against it.

Note that the net impact of the above two transactions on the bank account is zero.

Process Supplier Overpayments

This procedure explains how to record the transactions required when you overpay a supplier.

Note that if the payment is an overpayment of a single invoice and there are other outstanding invoices for the supplier, then this would not be considered an overpayment in the example being covered. You should assign the excess payment to one of the other invoices.

Let's assume you have only one invoice outstanding for £200 and you pay your supplier £250.

1. Create a Supplier Overpayments account in your Chart of Accounts

If it doesn't already exist, create an account in your Chart of Accounts called 'Supplier Overpayments' (Account Group - Assets, Account type - Current Assets, Default VAT - Out of Scope).

2. Enter a payment against the supplier invoice

Use the Spend Money option to enter £200 as a Supplier Invoice Payment transaction to settle the outstanding invoice. If you are entering the payment from an imported bank statement, then you will need to change the Amount Spent from £250 to £200. The reason for this is that you need to enter a separate Spend Money transaction for the £50 overpayment (see the next step).

3. Enter a separate payment for the overpayment value

Use the Spend Money option to enter the £50 overpayment as a General Payment. In the line item, select the 'Supplier Overpayments' account and apply the 'Out of Scope' VAT Code (or 'No VAT' if not registered).

 

If you expect to be refunded for the overpayment, continue with 4. If you intend to apply the overpayment against the next invoice you receive, then go to 5.(VAT registered on Accrual Basis or not registered) or 6.(VAT registered on Cash Basis).

4. Receive refund for the overpayment

Enter a Purchase Credit Note transaction for £50. In the line item, select the 'Supplier Overpayments' account and apply the 'Out of Scope' VAT Code (or 'No VAT' if not registered). When you receive payment from the supplier, use the Receive Money option to enter a Supplier Refund.

5. Offset overpayment against next invoice - you are VAT registered on Accrual Basis or not registered

Enter a Purchase Credit Note transaction for £50. Allocate the Credit Note to the next available invoice.

6. Offset overpayment against next invoice - you are VAT registered on Cash Basis
In order for the VAT to be correctly calculated under the Cash Basis, the invoice needs to be 'paid' rather than have a Credit Note allocated against it. Remember that at this stage the full £250 has already been paid out of the bank account (steps 2 & 3). To simulate a payment type transaction and and apply the amount in the 'Supplier Overpayment' account against the invoice in the supplier account, carry out the following 2 transactions:

a. Receive Money - General Receipt for £50
This moves the £50 overpayment out of the 'Supplier Overpayments' account and into the bank account. In the line item, select the 'Supplier Overpayments' account and apply the 'Out of Scope' VAT Code.

b. Spend Money - Supplier  Invoice Payment for £50
Ensure that you enter the same bank account as a. above. Select the appropriate invoice and allocate the payment against it.

Note that the net impact of the above two transactions on the bank account is zero.