A credit note can be allocated to one or more invoices in order to reduce the outstanding amount of the invoice. The credit note can be wholly or partially allocated as required.
Proceed to enter the credit note allocation as follows:
A list of the contact's available invoices will be presented for selection. These will include all invoices where the outstanding amount is greater than zero.
Enter the appropriate amount in This Allocation field of each invoice that the credit note is to be allocated against.
Click the Save button to complete the allocation of a credit note to an invoice.
Credit Notes can be allocated to an invoice directly in the invoice overview.
Select the appropriate Sales Invoice or Purchase Invoice. An Apply Credit section will be visible if the contact has any outstanding credit notes or overpayments available to offset against the current invoice.
Click on the Credit this invoice hyperlink to proceed. A list of the contact's available credits will be presented for allocation.
Click the Allocate Credit button to complete the allocation of credit notes and/or overpayments to an invoice.
Each overpayment or credit note selected for allocation results in a separate CAL/PAL allocation transaction type being created i.e. if five credits are selected for allocation, five separate CAL/PAL transactions will appear against the invoice.