This transaction is used for manually entering receipts that are considered overpayments.
In most cases the Overpayment is created automatically when you enter an invoice payment that is larger than the outstanding amount.
If the receipt relates to an issued customer invoice, enter a Customer Invoice Payment.
If the receipt relates to the refund of a supplier credit note, enter a Supplier Refund.
The transaction can also be used for entering advances or deposits. Please note however that certain deposits received from customers require VAT to be declared based on the date the deposit is received. The Overpayment functionality does not currently facilitate this requirement.
The receipt should be entered as a Receive Money transaction. Navigate to the Banking tab and initiate the transaction from one of the following areas:
Proceed to complete the transaction as follows:
Click the Save button to complete the Overpayment Receipt.
You may wish to allocate the overpayment to a new or existing invoice at a later date. Please see Allocate Overpayment to Invoice.
Overpayments from Customers will save values to the Accounts Receivable nominal account and therefore appear in the Aged Receivables report and Customer Statements.
Automatic overpayments created when an invoice is paid will result in two separate bank transactions being created. One line reflects the amount of the invoice/s allocated and one line represents that amount ot the overpayment.